Terms and Conditions
General Rates cover
non-specialized interpreting situations
$ 110.00 initial fee (covers up to two hours of interpreting or
consulting services) $ 55.00 per hour there after (in ½ hour increments)
per interpreter. Some assignments require two interpreters to complete an
assignments such as: platform, stage, and legal are a different rate. Most legal settings start at $80.00 an hour.
Emergency rate for any assignments scheduled
less than 24hrs in advance is a $50.00 charge, and will be added to the total
bill. Holidays and nights/weekends subject to additional cost, depending upon
Classes (all ages)
Sign Language classes
are a $250.00 flat rate for any class given (normally 1 hour in length)
under an average class of 20 people. Over 20 people are an extra charge per
person. We offer baby signs from 3mths-12 years old, adolescent-young adult,
and basic to advance classes for Adults (teachers/staff/professionals).
Specialty sign language
classes are available for specifically geared training in fields such as:
medical, technical, trade, emergency response personal, police, fire, legal,
banking, cooking, sports, athletic, etc.
Ongoing classes, 6-8
weeks are also available. The amount of
cost is to be determined by length, content, duration and expertise of subject
matter being taught. Any assignments continuing beyond 30 days require a
deposit prior to services.
A deposit is required on
Differential rates for
platform, legal, and deaf-blind (tactile), or otherwise more demanding
assignments will be negotiated at the time a request is made. Specialized
classes are determined on an individual basis.
Jobs canceled 48 hours,
excluding holidays and weekends, prior to the assignment will not be billed.
Assignments canceled within the 48 hour range will be billed for estimated time
of assignment or a minimum show. No-Shows are billed without exception for the
booked amount of time.
All appointments have a
20 minute no show policy. Interpreters are dismissed from the assignment after
20 minutes if no client has arrived. This is standard policy. There are no
extensions on the scheduled time frame. No shows will be billed for booked time frame.
The Agency does charge for mileage over 50 miles
on government contracts, hospital contracts and third party agreements. Private, individuals or sub-contracting
positions do not charge mileage.
Parking fees will be added to the request of
payment if agreed upon prior to scheduling.
The Agency can possibly
cancel in extreme conditions, if safety is an issue, and no cost will be
To be able to
schedule an assignment, any job over $300.00 or any assignments scheduled
longer than a 24 hour time frame.
Invoice will be given at
time of service or within 3 business days of assignments. Please always confirm invoice. Some assignments need payment prior, to
booking and /or deposit.
Please mail all checks to: National
PO Box 35478
Cleveland, Ohio 44135
You may call in a
credit card payment if it’s before one week of invoice date. Please note this
is one week prior to the policy of check payments.
***Payments must be made within two weeks of invoice received date.***
Any payments not post marked within two weeks of invoice date will be
billed an additional charge of $25.00 per week, thereafter 30 days subject to
possible legal action.
Any payment arrangements that do not
follow this MUST be approved by the NIA office prior to scheduling any
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